Grace Gupta

Grace is the Copywriter at Customer Success Collective and loves getting stuck into anything content-related. The en dash is the queen of punctuation and this is a hill she's willing to die on.

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Empower your employees by building a culture that values every customer interaction

Discover how to build a culture that values the importance of each customer interaction and empowers employees to provide the ultimate service....

How to lead a customer success team through a management transition

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Leadership

How to lead a customer success team through a management transition

While starting a new role is exciting and poses a fresh bank of possibilities, it’s not always an enviable position when you step into someone else’s shoes. This is especially true when you’ve got to build new relationships with your predecessor’s team....