Members-only Consumer Insights How to navigate a customer service surge Demand for customer support doesn't always remain at the same level. Sometimes, customer service departments can face a deluge of requests submitted through one or multiple support channels....
Members-only CMO Meetup | Pune, India | December 9th, 2022 Join us virtually on Friday, December 9th for our first CMO Alliance in-person Meetup, where you get the chance to connect, engage, and network with fellow marketing leaders. 💫...
Members-only Podcasts CMO Convo | Fractional CMO: a viable side hustle? | Shikha Pakhide When we've discussed the Fractional CMO role on this site, it's often been from the perspective of it as a full-time role. But is it viable as a side hustle?...
Members-only Growth Marketing 5 lessons on growth culture from building a decacorn Many marketing leaders are judged entirely on their ability to drive growth in their organizations. Which means one who is responsible for driving an organization to a $12 billion dollar valuation is definitely worth paying attention to....
Members-only Infographics Infographic | Start-up CMOs: working with your CEO/founder Check out this Infographic where we lay out what you need to know about your CEO when stepping into a start-up as a CMO....
Members-only Leadership How to take control of your 2023 planning (no matter what the year brings) Going into 2023, marketers need not hesitate in the face of new uncertainties. Rather, it’s time to take past learnings and be proactive when it comes to campaign planning....
Members-only Brand strategy Greg Ricciardi on the dangers of purposewashing for brands Struggling to ensure the values you claim to support match what your organization actually does? Greg Ricciardi joined us to discuss why disingenuous brand purposes are harmful to brands, their customers, and society as a whole....
Members-only Infographics Infographic | How to train marketing teams to utilize data Training your teams to utilize data effectively is an integral part of being a CMO. Discover the key findings from our Data-driven CMO Report 2022 in this handy infographic....
Members-only Leadership We need to adopt an inclusive approach to sustainability We are experiencing an undeniable environmental crisis, and it is easy to get overwhelmed by the magnitude of the situation. But there are glimmers of hope as individuals and businesses alike are embarking on intentional paths of change....
Members-only Infographics Infographic | The future of data for CMOs How you can access and utilize data is constantly in flux. Find out what changes CMOs are most concerned about in this infographic....
Members-only Account-Based Marketing (ABM) How to build an account-based customer marketing framework With the economy cooling down, the customer base is the ultimate shock absorber, allowing companies to keep growing even when new buyers are harder to come by and sales cycles elongate. It is no wonder that NRR and NDR are considered leading indicators of value for SaaS companies....
Members-only Podcasts CMO Convo | 5 lessons on growth-culture from building a decacorn | Austin Beveridge Austin Beveridge, Head of Marketing at Arc Technologies, knows how important culture can be to growth, and he's here with us to share the lessons he learned growing Bolt from Series B to a decacorn....
Members-only Brand strategy How brands can align with consumer values in times of turmoil Today, more than ever before, consumers are shopping with their hearts and their wallets. They support brands whose values align with their own....
Members-only Podcasts CMO Convo | Time to re-learn the lessons from the last recession? | Fleur Sohtz Is it the right call to cut marketing budgets when recessions loom? According to Fleur Sohtz, CMO of Analytic Partners, the data and evidence from the Great Recession of '08 says something different......
Members-only Podcasts CMO Convo | CMO priorities in an Agile Sales environment | Simon Severino If your organization is taking the Agile Sales approach, what should you be doing as a CMO? It's a good question, and one we were happy to answer with Simon Severino, Business Strategy Advisor and author of Strategy Sprints....